Navigating the American healthcare system can give you a rage induced headache. Between the monthly premiums, copays, coinsurances and deductibles, it’s enough to make you feel like you’re going to lose it. But then there’s finding a doctor that’s in network that can convince the insurance company that you actually need the procedure they want to do.
Tarek Ziad, frustrated with the process of trying to schedule with an ophthalmologist took to Instagram with an original song that he sang a cappella. The song has people howling with laughter while simultaneously commiserating with the struggle of navigating referrals for specialty visits.
According to the lyrics of the song, the man was told he needed to see an ophthalmologist so he called his insurance company to see who was in his network. Ziad sings that calling his insurance company was no help because he was then told that he needed to contact his medical group. But what’s a medical group? It’s like peeling back an onion.
Ziad sings, “so you go online and you look at all the ophthalmologists and you call them one by one and you go through 29 ophthalmologists and every single one either doesn’t answer your call or they don’t actually take your medical group. They say ‘we’ve never heard of that medical group.'”
Commenters related to his struggle trying to get into the right kind of doctor, or any doctor at all working within the American health insurance system.
“The realest thing I’ve seen in a phat minute,” one person says.
“God the database being out of date and/or simply inaccurate is so infuriating. ‘oh, no, I don’t take that insurance.’ or ‘I used to but I stopped years ago idk why they still loist[sic] me,'” another writes.
“You’re going places. Not the ophthalmologist, but places,” someone jokes.
“Step aside star spangled banner, there’s a new national anthem,” a commenter jokes.
All joking aside, there were doctors in the comments expressing their frustration and sorrow around insurance companies. One commenter says it was cheaper and faster for her to fly back to Morocco to see an ophthalmologist for eye surgery than having it done the the United States. Yikes. Hopefully, Ziad can get in to see the right doctor soon. Maybe his next viral hit will be about billing.